Student SupportConnected care

Academic year 2026-27

One account for every teaching and support role.

Attendance, gradebooks, student profiles, shared cases, mentoring, and senior oversight.

Staff access

Sign in

Use the account created in Academic Timetable.

Staff username Password

Initial password: staff name without spaces followed by 123. Example: Stein123.

Student SupportConnected care

ST SteinAll assigned access

Academic year 2026-27

Support dashboard

A shared view of student progress, concerns, and follow-up.

Account security

Change login password

Choose a private password for your account.

Current password New password Confirm new password

Whole-school merits

Give or deduct merit

Only student names and year groups are shown in this list.

Search students Year group

Student	Year group	Merit category	Additional information	Action

Whole-school register

Evening study attendance

Every teacher can record attendance for all students.

Study date Year group

Student	Year group	Evening attendance

Add student

Student	Homework	Lesson	Completion	Recorded by	Action

Shared student case

Create a case

Student Concern type Sensitive caseRestricted access What happened?

Attach files Optional

Choose filesNo files selected

Up to 3 files, 1 MB each. Other authorised teachers can view and download them.

Staff involved Change as needed

The student's Homeroom Teacher and Personal Mentor are selected automatically. You can untick them or select additional staff. The teacher creating the case is always included.

Follow-up date

Case completion

Complete this case

Final comment

This comment is saved with the name and role of the staff member completing the case.

Mentor record

Add meeting note

Student Meeting focus Conversation note Next follow-up

Course gradebook

Create assessment

Assessment name

Type Assessment date

Marking method Maximum score

Score assessments accept numbers or EX. Letter assessments accept A*, A, B, C, D, E, or EX.

Attendance calendar

Set weekend as a working day

Timetable to follow

Attendance and lessons on this date will follow the selected weekday timetable.

Subject teacher note

Add student comment

Student

Comment type Date

Comment

This is a staff-only comment. It will be visible to authorised teachers on the student's information page.

Homeroom teacher note

Add student comment

Student

Comment type Date

Comment

This comment will appear in the student's information page and can be included in a Personal Mentor report for the selected date range.

Personal Mentor parent report

New Chinese report

Student Report period

English name Chinese name

Information period

Only comments and case developments in this date range are used.

Start date End date

Source-based draft

Build the academic section from subject and Homeroom academic comments, and the pastoral section from Homeroom comments and case developments in the selected period.

学业进展

Official Chinese parent report

Chinese official versionEnglish internal review

成长与身心情况

Official Chinese parent report

Chinese official versionEnglish internal review

下一步计划

Official Chinese parent report

Chinese official versionEnglish internal review

Chinese parent report with bilingual internal review

Senior Management reviews both versions. Word and PDF downloads contain only the approved Chinese parent report.

Reviewed report file Optional

Choose Word or PDFNo new file selected

The latest uploaded file is stored privately and can be downloaded by the assigned mentor and Senior Management.

Automatic academic alert

Low subject score

Assessment	Date	Score	Maximum	Percentage

Shared student case

Case details

Follow-up history

Updates from the staff supporting this student

Add follow-up

Update type Update date

Notes and agreed plan

Attach files Optional

Choose filesNo files selected

Up to 3 files, 1 MB each. Files will be saved with this follow-up.

Add staff to this case Select any number

Selected staff will be able to view the student, read the full case, and add their own follow-ups.

Next review date Optional